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Customer reviews

Rating 4.8 out of 5 stars with 6628 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,628 reviews
  • Rated 5 out of 5 stars

    Very great with their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be mindful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to have a warranty for your new product in case of unexpected problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids school laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Replacement Warranty | Worth It?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful benefit for shopping with Best Buy. Recommend on most items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel in good hands when I talk to a geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced what was needed whenever I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and doesnt stick or lag and connects with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for product we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty's any where

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did warranty work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my laptop warranty work! Great work and don’t have to worry about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that my keypad is insured. Can have a peace of mind and not worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee recommend to me to buy this protection plan, and she said just print the mouse and headset if they are not working well and they will replace for free for 3 years plan, this is not a bad deal to for $10.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for my tv. Easy setup,doesn't require any 3rd party programs to run it. Its perfeft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my STEREO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It means what it says- replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAYELA G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , and great quantity..........................

    I would recommend this to a friend