Customer Ratings & Reviews

also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

[Employee of bestbuy] Best keyboard ive felt ive used in a long tune. Small, slim design makes ut look nice wirh my pc setup and tbe flat keycaps makes typing feel much nicer.

Great to have ensurance and quick replacement for expensive products.

Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.

they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

Always get this protection on my wired headsets as the connection of the wire to the headset always breaks and shorts out within a year. Has happened many times now and this allows me to replace the headset and get what I paid for it in credit towards a new headset and just buy the warranty again.

great service and replacing stuff is easy. always recommend getting geek squad protection

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

used the replacement plan in past and it was great

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Who can go wrong with a little extra insurance on your newly purchased tech !

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

They helped us replace the item in store. The associate was attentive

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)