Customer Ratings & Reviews

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

I bought this service for my HDD, and I did since I know that on electronics is very hard to determine when are you going to need a repair or change. I recommend this service to anyone who knows that they are going to use their electronics a lot.

always use there service comes in handy thank you for it

Highly recommend getting this with every purchase. Its S Tier of any warranty across the industry. Nothing compares to Geek Squad Replacement service.

This keyboard and mouse has been easy to use and install. I recommend you keep your wired mouse and keyboard around for when you pc locks up and you need a wired set to get into

Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

My keyboard broke and this protection plan helped me get a new one with no hassle, just had to go to the store!

I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

ntaapss jan games mu mbahmbah dan genesin and good

The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

Bought this for a teen. Works as advertised. Keys are very clicky so a bit loud but the keys are smooth and mouse has some weight to it . Not the fastest option but functions well for the price.

This keyboard is our 2nd replacement of the SAME keyboard. We love that it is a standard model. We like the click resistance, that it is backlit and the brightness is adjustable. We also wanted a corded one. This fits the bill totally. Just what we wanted!

My hard drive crashed. Took it to Geek Squad as I have in the past and they were able to get it up and running in the time they specified. They are everything that they advertise and more. Highly trained professionals who care about their customers.

I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

I like to use a wireless keyboard and mouse for my desktop computer because I can sit on my couch instead of in front of the desk. This works well.

I have yet to use this aspect of my purchase but i have had great experiences with Geek Squad previously with a laptop.

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.