Customer Ratings & Reviews

Helpful for when i have issues. Thanks for the service

[Employee of bestbuy] Overall good mouse with a nice ergonomic feel to it for prolonged gaming sessions

Ended up going back to huntsman mini. Nice, not huge diff in keyboard but big price gap.

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

My geek squad service is perfect I can trade any item I put it on with ease and even if this item is damaged which is even better.

The geek squad replacement plan is a must-have for any product. I have it for everything I buy and it has saved me countless times. I've had products with issues and I just took it to the store and got a new one.

Great value, good quality, highly recommend!!! !!!

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

Having Geek Squad Protection gives me the peace of mind knowing that they'll take care of repairs if something goes wrong and my manufacturer warranty doesn't cover it or after my warranty ends.

I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

Always get the protection, itll save you money!!!!

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

Can never go wrong with the additional extended warranty. I, unfortunately, have had to use the warranty in the past and it saved time and money to repair items and replace items. Well worth the extra investment.

Its nice to have a safety plan for my items via Geek Squad

The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

These plans are an amazing value when you need them. Bring your faulty product in, get a gift card to replace the product with!

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.