Customer Ratings & Reviews

The protection plan has never disappointed me when I needed it. If your item is eligible for it, get it. Replacing a pair of headphones was stress free and all my protection plan info. could be looked up without my receipt.

they are really good at fixing things. they do perfect job

My son tries out a lot of different keyboards for his gaming computer and found this one to be a really good product

I been wanting this for a while so I got it and I love it and I would definitely tell others to get it.

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

I buy geeksquad any any major purchase, and always worth it when something does happen. Always hassle free, and will keep purchasing as long as nothing changes

I buy warranties on all my products that I buy from Best Buy especially the wireless keyboard since the lettering comes off the keys after 4 to 6 months. So when I have to replace it it doesn't cost me an arm and a leg like $70

Always get the protection, just in case something happens.

Never had an issue with using the warranties so I usually end up getting it

The geek squad are very knowledgeable and kind. Would recommend

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.

Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.

Very nice wireless keyboard and mouse. It has very fast response time and smooth whiling using with my laptop.

Great peace of mind knowing our products are protected. Nice attention to detail.

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

Great service just brought faulty device and was able to swap with ease.

If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

[Employee of bestbuy] For the most part, the keyboard is alright. It gets the job at the end of the day. There are are probably other products that prove to be better but for now, this one shall suffice.