Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6682 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,682 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to have the peace of mind when it comes to an expensive tech purchase. You can just walk into the store, tell them whats wrong and they replace the product. hopefully I dont need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad protection plan has been a life saver more than once. I get the protection with all my best buy purchases. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my home office complete. Very lightweight and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad package is great. It really gives you peace of mind knowing that your items are covered completely against "life happens" virus debugging after an accidental download!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your product with warranties on electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is great! I purchase this insurance on all of my equipment. I was able to utilize this service on another item; the representatives were extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fast responses got me what I needed and helped me repair/exchange my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot express the way I feel about the replacement plan you can purchase through Best Buy. I add it to every purchase that needs one because you never know what can happen. Better to be safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan works great with best buy i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have usd this service - excellent!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are all incredible. A wonderful service!!! Love the emails updating what they are doing and the phone call on when computer is ready. They go over with you exactly what they performed when you pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong with any product you buy from Best Buy, get the product to replace any item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geeksquad coverage one everything I buy at Best Buy. They take back products that break without question and make it easy to exchange so well worth the investment in anything electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Helpers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, they displayed great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute love this. There has been so many time I have broke my controller and I was able to get a new one for free. In other place they do give it to you like bestbuy. I have first hand experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this a few years back for my son and he absolutely loved it. I recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THESE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute so , so high quality & so comfortable. I eat sleep and breathe in these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 year warranty so I'm hoping this would be beneficial for me in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad came through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the best intall. The guys were professional and knew what they were doing came out perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my nephew and he like it a lot. However he is wanting a better gaming mouse than this one. But everything works fine and he has not had any problems with this setup.

    I would recommend this to a friend