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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,554 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get an extended warranty, for these higher priced items, it's a given. Like the replacement warranties as these are products that are heavily used in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is super quite butninthink they cpupdve added a mouse for the price if it since it is kinda pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item you just Gotta make sure that you’re mor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item you just Gotta make sure that you’re more clever because if you don’t get rid of it on time you will be stuck with a broken one boy boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth a purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of an upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchase the plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental Geek Squad replacement plans. While not having to use them is great. Sometimes you just have to. We have, and we were glad we purchased the plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality my son used all day and is good 10-10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but it does feel good to know that you have accidental damage protection, especially when buying electronics for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to help and where able to fix my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad protection on my devices for years. It has come in handy and they are always quick to respond to issues and fix the problem or replace as appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys started chipping away and so I had to get a replacement keyboard after a couple month's of working from home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AWESOME SERVICE.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super convenient and awesome service. It really helped me with my aged case. So dope!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a return from another item. Great custmor service and support with help. Transaction went smoothly and so far....all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad my own review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i won’t need this anytime soon lol but I’ve used them before in the past and it’s great really no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can replace your item or get a refund if it’s broke or worn down from use. The Replacement plan is 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job the delivery was on time they brought it in and did exactly as I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard & mouse combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband to use with his laptop and now I'm thinking of doing that too!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan saved me yet again. I appreciate it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty Praise !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service wouldn't buy a product without GSP, it's an absolute must !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the hard drive was a gift, I also decided to purchase the 2-year Accidental Geek Squad Replacement plan since it was affordable! I like the option to purchase it or not.

    I would recommend this to a friend