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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,554 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service from geek squad agents

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got me insured so I feel good knowing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad it's an option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have! I bought an expensive keyboard and it's good to know that there is a protective plan for it. Fantastic option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have contacted the Squad, all agents have been the most helpful and friendly representatives for your company. So glad I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in case if you have kids that are you and just getting into gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is great. No haggle returns. I recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great. I once had to replace my headphones and Geek Squad was there to assist me in my needs. I believe you should consider getting this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product the brand is the best quality Will recommend to anyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They saved my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much for your protection my amazing geeky friends

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Okay Combo

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and cost efficient combo, good for resolving repairs and to have as an emergency keyboard and mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Golden Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my keyboard and mouse. I use it daily for around 9 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrantee service A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink and exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous, clicky, and looks as good as it works. Alienware Aurora, 37" monitor and bought the matching mouse. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I have two years of warranty in case my stuff goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboard price and quality the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good setup for gamers but eventually you’ll want more button. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to diagnose and fix my laptop in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have insurance on the stuff you buy from Best Buy. Buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need back up to warranty. Can save you $$ in the long run

    I would recommend this to a friend