Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,556 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very good and reliable. Very comforting knowing I can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this service available if we need it, it’s affordable and covers pretty much any sort of defect or accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad replacement Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something from Best buy, you can get a Warranty replacement. So try the Greek Squad Warranty. It's real cheap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is saved my butt more than once, From a number of little problems to replacing items that were defective or broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but it's great to know my things are covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal ! Item was good , no issues with it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, runs fast and is excellent for console streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get a brand new keyboard when it brakes, easy choi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean get a new one if it breaks , cant go wrong. nothing bad to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it. Glad I had it! Used the online chat tool to schedule my repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my keyboard as I am 70 years old and have been typing since 1967 so me and the rolling ball do not mix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always a valuable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect all your gear and tech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trouble free protection for your tech devices, easy repairs and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded when product was returned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the Geek Squad support. Needed to return item and I got my refund on Geek Squad as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Had to purchase wireless because of my kids cats. Would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to have gotten this protection for my SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad excellent investment. I would recommend GEEK Squad to other customers. I would use it more if I wasn't so busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad excellent investment. I would recommend GEEK Squad to other customers. I would use it more if I wasn't so busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the peace of mind that a product plan provides. It seems that if something is going to break, does so after the factory warranty is up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable drive Not Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is NOT reliable because it showed nothing in the finder window while it has 3gig. when I click to get info on my mac it showed that has the 3 gigs taken however the content are nowhere to be seen. so I have to unplug and replug and the problem persists. this happened while I have other external drives plug and never had such a weird experience. I contacted their support they are lousy and slow and unhelpful. so It is not recommended. I will return it because my data is matters and the backup supposes to be the safe house, not a flake house, and that clearly what is WD is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is really good, very easy to replace anything that you have a problem with.

    I would recommend this to a friend