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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6556 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,556 reviews
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for years and have had no issues. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because unexpected things can happen. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need, than to need and not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Employees are very knowledgeable and professional. Especially Razawana and Qendrim kelmendi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I used geek squads services and haven’t had any issues! Best Service I’ve had truly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Rep. suggested warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced valuable warranty. Had to throw out two key boards because of chip failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Click's feel nice, I was wondering what was missing in my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been skeptical about purchasing insurance for items at retails, but no one can beat Best Buy’s product replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always a good choice. Most electronics dont last two years. So you are able to protect your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use Geek squad so far. So its difficult to give a rating without an actual experience, but on few occasions had initiated clarifications and they have always been helpful. Would recommend Geek squad for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for mice, keyboards, Cell Phones and other small electronics. The peace of mind that comes with this warranty is enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard works really well with my i-pad 7th generation. It lights up when I'm typing in the dark, and it makes it really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Absolutely amazing. Grwat quality very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All item that i brouthg in the best buy i put the geek squad really nice and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually get an extended warranty with keyboards because they are used heavily, and even good ones wear out. It has paid off for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100000% help me fix my headset issue. Thank you soooo much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have service. I protect all my products. When products stop working or brake they will repair or replace at no additional cost to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent, never any issues. Exchange policy is really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is the best thing you could ever purchase when buying a new electronic. Covers you in any instance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents with Customer Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup my apple computer, iPad, Apple Watch, & gave instructions of use of all products I have purchased at BestBuy

    I would recommend this to a friend