Customer Ratings & Reviews

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

It works great. It's the best mouse I have had for gaming!

Capital Mall Geek Squad staff were courteous and helpful when my son's keyboard was exchanged. The 2nd salesman was super knowledgeable with choosing a replacement. Effortless exchange.

Can't go wrong with geek squad protection. You can return the product at any time in the two year window no questions asked for a full store credit refund. This protection plan is the primary reason I purchase electronics at Best buy. As long as they continue to offer it I will continue to add to the majority of my purchases.

Great item my son uses it daily would recommend in future

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

Get the warranty because you never know. My keyboard just stopped working and I loved that keyboard but they did not have that same board so I purchased a cheaper on. I wasn't happy about it but lease I got a new replacement

I couldn't say enough good things about Best Buy's protection plan. It has always been an easy thing when we have had things fail or need to have them worked on. If Best Buy can fix them, they do and if not, then they replace them with a new product. If they no longer carry that product, they refund the purchase price (minus the protection plan of course) and allow you to purchase a new product if you wish. To me that has been the simplest thing for us. As long as we maintain the protection plan, it has been as simple as schedule service or take the product back to any Best Buy and they take care of it for us. Simple, no hassle. I would recommend no doubt!

Best keyboard for your office computer, very good price

I’ll be honest, I didn’t think I’d ever be a fan of protection plans, but as an employee of Geek Squad I see so many people come through every day and they save so much money just because they spent a little extra for the protection plan. Now I get protection plans on almost everything I buy and it has greatly increased the lifespan of my products, as well as saved me from a couple financial disasters.

Good quality Awesome way to introduce probably one of the best in the market

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

It's my travel keyboard and mouse. Love that it fits in my bag.

Great insurance, would recommend easy use. For anyone

After doing research on Geek Squad protection plan I decided to buy it, it seems to be the best deal you can find and easier then most companies warranty. Talk to Best Buy and let them explain it and I promise if yo are buying something for a kid as a gift and it's expensive you will not regret buying this protection plan it will be the best money spent. Geek Squad is easy to work with and if they don't have the same product you bought they will give you a gift card for the same amount you paid for the original product so you can replace it will something at the same price or just put it towards something to help replace what broke.

the agents are always accommodating to my tech needs

I had a warranty for a rival 650 mouse from them (I had had it for about a year) and at one point the glue that held on the pads sort of "went bad" is the only way I can put it. The pads started sliding around and the glue squished out from under them. It was really easy to use my warranty. I just went into Bestbuy with the parts, went to the geek squad counter, explained the issue, and they took the pieces and gave me store credit for it. I got a g502 lightspeed with that which I am also enjoying. I was even missing a couple of the included weights from the rival 650 but they still did it. I'm getting their protection for every item from Bestbuy from now on.

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

Always very helpful and kind, knowledge and very quick to fix the issue.