Customer Ratings & Reviews

Never have I had an issue with Geek Squad. Fantastic work as usual

Always gotta have protection for your devices! Geek squad makes it smooth and easy to get your item replaced or fixed

This keyboard is a great size. Love the light effect and charging glasses for a long time.

Very very good! I’ve had this one for a while and have had 0 issue so far. Great for price.

I brought the Corsair headset for them to fix it and they decided that it needed to be replaced, they don’t have anymore of that product so we went looking for another gaming headset and found one. The staff were very helpful and very nice. They made my experience so much easier.

I can't stress enough how amazing the warranty is. I've replaced many products using this service and will continue using it for as long as they offer it. Great for high use items!

Geek Squad Protection is one of the best extended warranty plans you can get, and not just from Best Buy. You get support and repair/replacement guarantee!!!??!? Doesnt get any better than this.

Highly recommend the warranty especially if you actively use the products every day. Gave me a sense of financially security knowing that if something goes wrong, that I can easily replace it and get another warranty without breaking the bank.

Cant go wrong with a cheap outright replacement warranty, basically a return window extension

used the replacement plan in past and it was great

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Really good product no complaints. Have had for 2+ years no issues have arose so far.

My son says this keyboard works well, and had a mechanical failure. Geek Squad 2 year accidental replacement (via Total Tech) was a godsend, and peace of mind (didn't have to spend another $200 for a replacement keyboard. Totally worth it :)

I've had many headsets before but none were as much fun as these right here. Everything just fits into place and it costs just right. The wireless range is not the best but the sound quality and especially the mic quality is fantastic. I won't even mention the consort.

I love this keyboard that attaches to the iPad. The keyboard connects easily and disconnects easily, makes it easier for typing in the included case with the keyboard is excellent as well.

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

The geek squad service is one of a kind. I was having problem with my surface the geek squad helped me step by step to fix everything. I thought I lost all my files. To help me fix it and I'm forever grateful I'm so glad that I had this because it saved me a lot of money

I love my accidental geek squad replacement plan! Whenever I want a new headset, I just turn my old one in and pay the difference if needed. So amazing!

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.