Customer Ratings & Reviews

Great product all around! really good quality and is smooth!

Who can go wrong with a little extra insurance on your newly purchased tech !

Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

Not really sure why I need to review a protection plan… When I buy any electronic device I always purchase whatever is asked from warranty, protection plans, etc. I always think, do I want to pay full price if there is any issue with my device? or have it replaced or repaired at little to no cost. Trust me I rather save money then to have to pay full price again on certain electronic devices.

Need to have this especially if it’s for a teenager.

I live the wireless mouse and kepyboard geeek squad protection plan. It is just what I need in case anything goes wrong with these products within a two year period.

I love this two years accidental replacement membership this is amazin. Sometimes things happen give yourself the peace of mind especially if you have a little one sometime accident happened but having this product will save you a lot of money

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

This was what my son requested as a gift for christmas. He loves it

Staff really helpful in finding my product. Shout out to them!

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

great service and replacing stuff is easy. always recommend getting geek squad protection

Really worth the extra few bucks to have a seemless transaction with return a broken or defective product