Customer Ratings & Reviews

The service was able to replace my damaged VR. People are friendly and helpful!

Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

A must have for electronics, geek squad makes it hassle free and fast when you need help

Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

This was what my son requested as a gift for christmas. He loves it

I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

great very helpful and fast! didnt wait in line too long and got my questions answered

Staff really helpful in finding my product. Shout out to them!

We're awesome and quick.on my products I really like their service

I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

This keyboard is a great size. Love the light effect and charging glasses for a long time.

geek squad is always there to protect my investment

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

The Best Buy employee recommend to me to buy this protection plan, and she said just print the mouse and headset if they are not working well and they will replace for free for 3 years plan, this is not a bad deal to for $10.00