Customer Ratings & Reviews

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

The quality on this is beyond what I expected. It was easy to sync to it.

We use these for our whole company, no problem and easy to pair!

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

I have not needed to use this, but I'm glad I have it if I need it.

Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

Make sure to have a warranty for your new product in case of unexpected problems.

Great people behind the counter. Im glad theres such good service

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

This is well worth the money. I've used it so many time not only for the computers but for kindles and portable DVD players. It saves you hundreds of dollars and Best Buy recommend that you bring your devices in annually even if there is nothing wrong with them to have them checked and cleaned up.

Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

Best keyboard on the market. Would recommend to anyone that games

As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

Useful for my tv. Easy setup,doesn't require any 3rd party programs to run it. Its perfeft

They took care of my laptop warranty work! Great work and don’t have to worry about it

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

[Employee of bestbuy] The price is really good and the product itself is just better if you’re doing any type of office work or work from school!!

[Employee of bestbuy] Get the warranty, you won’t regret it! I have had it come in handy several times over the years.