Customer Ratings & Reviews

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.

Recently bought. Great comfort very nice products.

For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

After a few months of use, I can say it's one of the best.

I bought this service for my HDD, and I did since I know that on electronics is very hard to determine when are you going to need a repair or change. I recommend this service to anyone who knows that they are going to use their electronics a lot.

The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

It is a must for any electronic, even if you decide you don't like a product, bring it back and put the money towards a different one, you can literally use something for 1-2 years then bring it back at 1 year 11 months and get a new piece of equipment. Awesome feature.

[Employee of bestbuy] Really great service with Geek Squad, No problems so far. Highly recommend.

Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

My son loves this keyboard, low clacking, works perfectly for him

good product; works well.........................................

Best way to protect your product and receive a replacement without worrying about your own pocket.

Best way to protect your product and receive a replacement without worrying about your own pocket.

Amazing sound. Great Quality. My son and i love them

Always super helpful, never any problems with their staff

I love Geek Squad Replacement, it's the best program there is.

I love Geek Squad Replacement, it's the best program there is.