Customer Ratings & Reviews

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

I love the Geed Squad . Everytime I call I receive excellent customer service and they are knowledgeable and helpful. It is worth every penny. A great Value. They installed and mounted all my tv's .

This is a very good product, and worth the price. Would buy again.

My son loves this key board the key pressing some with an ease and great for gamers .

Jut works. May not work for heavy duty gaming, but survives pinball fine and is great for everyday word processing and program development. I'm assuming I won't actually have to deal with the GS since the local precinct doesn't like working with me.

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

Amazing service quality. Very fast and reliable. Love it

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

always good to have a warranty at a place you love and got to

[Employee of bestbuy] If anything I am at peace that my product will be safe

I haven't used the warranty for my keyboard but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Worth the investment. It has already helped us by being able to replace an item covered under this at no cost to us. I would gladly purchase this again.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

[Employee of bestbuy] Amazing keyboard with a strong magnetic arm rest. Super slick and satisfying design with tactile keys that make typing enjoyable.

great for the price has everything you need to hook up and start typing

One of the best services of any retail store in today's market. I always try to get this service any time I purchase something from Best Buy.

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.