Customer Ratings & Reviews

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

My geek squad service is perfect I can trade any item I put it on with ease and even if this item is damaged which is even better.

Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

they are really good at fixing things. they do perfect job

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

Its been a peace of mind having these services. I totally recommend this.

[Employee of bestbuy] loved the protection plan and instant replacement for free when my headphones broke

Always get the protection, just in case something happens.

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

Can’t get enough of quality keyboards. Despite having one on the laptop, the separate keyboard lets me keep my hands out of view so I can focus on the screen

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

This keyboard is great, the keys are smooth, quiet and percise . Nob for controlling your music it has rgb . Overall its great i, it is a little pricy though. Highly recommended it.

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

The agents gave me my warranty for my headset and swapped it for a new one quickly.

I used to work here. Its great i loved those guys.