Customer Ratings & Reviews

GEEK SQUAD is always fast and efficient! Best Buy is mt fav dpot to save money!

Never had an issue with using the warranties so I usually end up getting it

The geek squad protection plan is the best in the business and i like it a lot because almost without question your product gets replaced or if they don't have it anymore you can get store credit

[Employee of bestbuy] Keybord is incredibly clean, with a sleek look. Mouse functions well with 2 extra buttons on the side too!

Great service just brought faulty device and was able to swap with ease.

Haven't used it yet. What's great about this is that if it fails on you. you can just get your money back on most purchases for in store credit to something else or an upgrade for something more expensive since covid has shot prices into the air. And if it dies on you 1 week after warranty you can curse yourself that you shoulda just replaced it and paid a few bucks more instead of a few 100$.

I have never had to use this so i couldn't give you any info on the quality of service, but it's nice to have someone to complain to just in case.

My Shipt delivery driver delivered my Xbox harddrive to my door !

Easy to set up, and comfortable as heck, I can play all day with this. Wish it clicked louder but that’s personal preference.

Great headset great quality and good sound and a awesome

Great peace of mind knowing our products are protected. Nice attention to detail.

Good idea to purchase to provide additional insurance on your electronics just in case something goes wrong & needs to be replaced!!

The service plan works great with best buy i would recommend.

[Employee of bestbuy] Great quality headset. Ears are comfortable, especially if your one with larger ears and looking for something light on them. Volume adjustment is great, allows for full control. Steelseries app also makes it easy to control and customize your headset to your liking.

[Employee of bestbuy] Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

Having Geek Squad Protection gives me the peace of mind knowing that they'll take care of repairs if something goes wrong and my manufacturer warranty doesn't cover it or after my warranty ends.

Geek squad is always on top of it. Great service..

The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

Hopefully I won't need to use it but I have in the past. Only warrantys that I will actually purchase.

Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.