Customer Ratings & Reviews

Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

Added this for headphones since i've had bad luck recently with them. Rep was great!

Everything amazing. Love it! Works to perfection.!

The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

This is an excellent kitchen tool. My wife purchased it for mixing and chopping. Truth be told I use it the most, making my 13 year old slushies. Freeze some Pepsi or Pepsi zero or your favorite drink in an ice cube tray and boom! slush in a few seconds.

Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

Haven't used it yet. What's great about this is that if it fails on you. you can just get your money back on most purchases for in store credit to something else or an upgrade for something more expensive since covid has shot prices into the air. And if it dies on you 1 week after warranty you can curse yourself that you shoulda just replaced it and paid a few bucks more instead of a few 100$.

Having large hands and fingers finding a good keyboard fit is difficult. These work well.

Great Keyboard Mouse Combo. Just make sure you have a USB port to plug in the mouse to your laptop or tower. I purchased a 2 year accidental replacement just in case I had any issues. So far the keyboard works great and I would recommend.

Haven't had to use one of their warranty plans yet. Great to have them though just incase.

I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

She was very nice and courteous she answered all my questions she was a delight

I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

Workers were there and wanted to help. Easy and transaction was smooth

I haven't have not had to use geek squad protection so i cannot say if its good or bad. That is why i gave 3 stars.