Customer Ratings & Reviews

[Employee of bestbuy] Works great, I have no issues using the product with my computer.

Only worth it if you can’t get the same level of protection from the manufacturer.

Great keyboard! Keys are springs nice! Easy to contact to monitor

Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

[Employee of bestbuy] Haven't had to use it yet. Hopefully it stays that way.

We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

GEEK SQUAD ROCKS! EVERYONE THERE IS SO HELPFUL AND I HAVE USED THEM SEVERAL TIMES AND THEY ARE ALL VERY TRAINED ON WHAT THEY NEED TO DO. I WILL ALWAY BUY THIS REPLACEMENT. GREAT JOB TO THE GEEK SQUAD WORKERS!!!

We were offered this 2-year warranty when I bought my son his new keyboard. The price was pretty good for $11 for 2 years. Haven't used it yet so we're hoping that Geek Squad and Best Buy does what it promises to do!

I love the geek squad, they displayed great customer service.

[Employee of bestbuy] Love replacement protection man. Just perfect these days when stuff seems to just stop working after a year

This made my home office complete. Very lightweight and easy to use

Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

She was very nice and courteous she answered all my questions she was a delight

They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.