Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,640 reviews
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. It does it's job. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a replacement for my razer kraken kitty edition. Had a warranty on it for $25 or $35 dollars. it’s pretty cool but sucks it only last one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for your electronics is extremely important. In the event that your purchase needs to be replaced or repaired so to a malfunction Geek Squad had you covered! It’s a great investment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always a good idea to get GSP

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Haven't needed to use it but it's always great to have it incase something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have some reassurance that I can replace my SSD, in case anything goes wrong within the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great service I was able to drop off my Xbox with no wait an with in 2 days it was finish and working good as now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, lasted me years before I had to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is even a reviewable thing, but ok. Usually have no issues replacing something if it needs replaced. Writing this review to get the 25 Reward points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband doesn't necessarily believe in warranties but I do and they have been beneficial for me to definitely purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my protection partner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have this service just in case a device stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated keyboard

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly in my parents home since they needed it. They don't miss their old keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool warranty. Friends had bad experiences with Amazon warranty services so I will be sticking with bestbuy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always purchase additional warranty with electronics or really any purchase that costs over $100 or more :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and reaponsive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts a long time on a charge, slim design makes it easy to transport. Quiet typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped me set up my purchase quickly and helped me with all my concerns and doubts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a wireless mouse and keyboard. Really easy to install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2 year warranty because it's really worth it incase of something going wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied that I was offered a warranty on my mouse. Wish I had one for my multi USB port as well. Geek squad was very knowledgeable about the electronic equipment I needed for my laptop.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Game

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its nice works well and i like it would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.