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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,670 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Geek Squad for this product, but I have used it in the past. Exceptional people to work with. They always get things fixed or replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with them but haven’t needed them past that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his computer and he said it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would honestly recommend you to get a warranty with any item you purchase from Best Buy it's a great deal

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad never fails to take care of my products under warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Slim

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Like the keyboard quite a bit. Only issue i’ve had is that sometimes I have to unplug and replug in the dongle to get it to recognize it. Wish the model also had bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Price for Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, specially if things go wrong. It's good to know Best Buy's got your back. And for the amount of money it costs...I find it better than Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and Organized they delivered My 75 in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV to my fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great keyboard for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this keyboard for my son, he plays hard very bad with his stuff and this keyboard takes a hit and still works perfect no problems most have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd keyboard I have purchased. The last I had the life of my computer(6 years) without any issues but just incase I spill my coffee this is cheap insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad it's an option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have! I bought an expensive keyboard and it's good to know that there is a protective plan for it. Fantastic option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this they really communicate and try to help out with everything they can thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Airon. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a keyboard and mouse, it's great. Have had no problems

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very nice protection plan, would recommend for small products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2-yr replacement agreement. I don't purchase these much, but Best Buy has always been easy to return items when I have had to. This was for headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for 2 years of protection would recommend buying for expensive items.

    I would recommend this to a friend