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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6502 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,502 reviews
  • Rated 5 out of 5 stars

    Replace if it breaks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say but if something went wrong i can turn the device in and get a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad® Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad® Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty. It is cheaper in the long run. I purchased this warranty for my benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but for the cost it sure is better than having to pay for another pair for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent, never any issues. Exchange policy is really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I never needed to use their services but it was nice to know that I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo was great dor the price. It gets trhe job done .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. The keys are smooth and easy is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best warranty program around. I always get it for all my appliances and electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for taking time to share this with us! We appreciate the kind feedback! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Geek Squad protection for my HYPER X CLOUD 2 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his Geek Squad 2 year replacement just in case my Hyper X headset fails within my two years of having it. Feels good to know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a got to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great fast service on repairs if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for me. I am so glad to have this because it helps with my productivity knowing that I’m supported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think twice about replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is one of the many reasons I shop at Best Buy. No need for repair dnd downtime. They just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave BBY without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting every time. Most of the junk made today is designed to break or fail right after the manufactures warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review for this item before When I got it home I wrote a review about this item Very good item and as well as price wish it very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'll be glad I got it if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wacom geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have not had to take advantage of this service as of yet. But was very economical and provides sense of security in case of accidental mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All item that i brouthg in the best buy i put the geek squad really nice and help.

    I would recommend this to a friend