Customer Ratings & Reviews

They always fix my things fast and for a good price. If they don’t fix it the first time then try again or send me to another location. Thanks Geek Squad

they very good with the return policey and helping out

Easy to register online. Gives peace of mind for accidental drops or spills. Staff explained the process well at checkout.

Have not had cause to use this yet but I sleep soundly knowing I can.

Always use protection never know when it will break

My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

Great keyboard, very fast and responsive. Great software as well

Good product. Haven’t used but gives peace of mind

The geek squad protection plan is a must have for anyone who uses their devices heavily and has experienced device failure in the past. Since discovering it, the plan has been an amazing insurance for those devices that get the most use, and I'm glad I have it, as it's saved me a lot of headache. I'm always satisfied with the service I receive from the geek squad and it's a pleasure to deal with them. I would not hesitate to recommend the geeksquad protection plan to anyone.

Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

Both amazing keyboard and a mouse, steelseries is where its at

Best thing money can buy! I would never leave without purchasing this protection!

Little over priced in my opinion but good for your products great help and replacement

Excellent service and options having this plan. You would not regret any single penny

I love the warranty through BestBuy. No fuss just bring your product,no box,and your receipt or online account and the return is quick. Definitely wor5h the cost.

Love the 2-Year Accidental Geek Squad Protection...............................

I hope I don’t need it! Bought this for my ledger.

Attached the USB dongle to my PC and got everything set up and running and have been using this headset for a few days doing some heavy gaming sessions and I have zero complaints. Friends say they can hear me crystal clear and the game sounds are perfectly fine. Battery life is amazing! Great job Razor! Since these headsets can be problematic, I purchased the Geek Squad extended warranty but hopefully I won't need it.

WOW! This is the best plan for the money. PLEASE as always, be sure to read all paperwork about returns or replacements before you sign…., which I did. And it was a great decision on my part. I had a high priced item that failed within two weeks of purchase. IF I hadn’t had this coverage, or coverage for the geek squad to come out and check the item… I would have lost all my money on the one item, and then some. Repairs, if possible, would probably have been expensive. But because I purchased this plan along with my membership… IT SAVED ME HEARTACHE! Thanks Best Buy, for standing behind your coverage snd products. RECOMMENDED If you can afford it. It’s worth it.

Super worth it, sometimes. If what you're buying doesn't have warranty, or you don't want the hassle, this service allows you to just swap out your defective device for a new one easily.