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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,554 reviews
  • Rated 5 out of 5 stars

    Amazing Responsiveness On All Platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! This is the best plan for the money. PLEASE as always, be sure to read all paperwork about returns or replacements before you sign…., which I did. And it was a great decision on my part. I had a high priced item that failed within two weeks of purchase. IF I hadn’t had this coverage, or coverage for the geek squad to come out and check the item… I would have lost all my money on the one item, and then some. Repairs, if possible, would probably have been expensive. But because I purchased this plan along with my membership… IT SAVED ME HEARTACHE! Thanks Best Buy, for standing behind your coverage snd products. RECOMMENDED If you can afford it. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend enough, get it. Better safe than aorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan out there. NOT a scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having geek squad protection. Its the best thing in the world! Worth ever penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is a great option if you’re worried about accidental damage to your electronics. It covers things like drops, spills, and other mishaps, making it easy to get a replacement without much hassle. Many people find it worth the cost for the peace of mind it provides. However, some feel it’s a bit pricey, especially for cheaper items. Overall, it’s a solid choice if you want extra protection for your gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this. Wasn't too sure if I had a faulty product but easily can replace it without worrying if Best Buy would accept the original product I bought. I feel more comfortable buying this than risking getting a product that could be user-blamed and not get a refund/exchange. I'm normally not the type that goes to costumer service so it eases my worry knowing I'm guaranteed to get an replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product I love how easy it is to get head shots on valorant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement service is worth every penny for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming keyboard and mouse bundle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best keyboard and mouse bundle out there. I used Logitech before, but I think Corssair's one is better. You can get it without hesitation. btw The standard version is cheaper now! I Would recommend getting the standard version as you will get a full-size keyboard. It's only $75 now at BestBuy. https://www.bestbuy.com/site/corsair-k60-rgb-pro-full-size-wired-gaming-bundle-2021-edition-m55-rgb-pro-mm300-mouse-pad-black/6479093.p?skuId=6479093&ref=212&loc=1&extStoreId=369&ref=212&loc=1&gclid=Cj0KCQiA6NOPBhCPARIsAHAy2zA0JAgpjkgiYQ1LLv3RWeE_8csprfyFELnDxAuOvWOudM4yAkTxzwgaAoIZEALw_wcB&gclsrc=aw.ds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, slightly pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a great idea, thanks for a great experience as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad when I enrolled in my first cell phone plan, the custmer service still outstandingvway back then. My son surprised me and had a new stereo installed in my truck . All the products i have purchased I used GeekSqaud on every large ticket item. Fililing a claim is very easy and helpful customer care team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this incase you keyboard breaks down or malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend without any hesitation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough good things about Best Buy's protection plan. It has always been an easy thing when we have had things fail or need to have them worked on. If Best Buy can fix them, they do and if not, then they replace them with a new product. If they no longer carry that product, they refund the purchase price (minus the protection plan of course) and allow you to purchase a new product if you wish. To me that has been the simplest thing for us. As long as we maintain the protection plan, it has been as simple as schedule service or take the product back to any Best Buy and they take care of it for us. Simple, no hassle. I would recommend no doubt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to have this insurance because accidents often happen with keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a super reliable replacement policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with geek squad ever. They’re usually really helpful with what I need, and if the product isn’t repairable they’ll give you a gift card for the value of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the 10$ if my mouse ever breaks i can return it for a new one.

    I would recommend this to a friend