Customer Ratings & Reviews

I have geek squad on all my devices always comes in handy

The 2-Year Accidental Geek Squad Replacement plan is a great option if you’re worried about accidental damage to your electronics. It covers things like drops, spills, and other mishaps, making it easy to get a replacement without much hassle. Many people find it worth the cost for the peace of mind it provides. However, some feel it’s a bit pricey, especially for cheaper items. Overall, it’s a solid choice if you want extra protection for your gadgets.

Warranty for any hardware you would buy, definitely worth it If you're buying a big ticket item. Terms are super linient which I like.

Trust me when I say I sling controllers and headsets around on a daily basis. You need this

I have this connected to all my devices this is a need

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.

I’ll be honest, I didn’t think I’d ever be a fan of protection plans, but as an employee of Geek Squad I see so many people come through every day and they save so much money just because they spent a little extra for the protection plan. Now I get protection plans on almost everything I buy and it has greatly increased the lifespan of my products, as well as saved me from a couple financial disasters.

Don’t risk it. This has come very convenient. It has saved me some money

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

My favorite keyboard, bar none. I bought this one as a spare they seems to attract Mt Dew. ;-)

Accidental protection always good to have. Never used it

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

Any questions I have had have been answered. Great customer services.

Can't go wrong with geek squad protection. You can return the product at any time in the two year window no questions asked for a full store credit refund. This protection plan is the primary reason I purchase electronics at Best buy. As long as they continue to offer it I will continue to add to the majority of my purchases.

Worth it if the value is over 100$ protection is a must.

Absolutely have to have this for all your electronics.

This keyboard is nice and flows good they keys respond good as well