Customer Ratings & Reviews

I love this keyboard that attaches to the iPad. The keyboard connects easily and disconnects easily, makes it easier for typing in the included case with the keyboard is excellent as well.

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Really good product no complaints. Have had for 2+ years no issues have arose so far.

I love my accidental geek squad replacement plan! Whenever I want a new headset, I just turn my old one in and pay the difference if needed. So amazing!

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

used the replacement plan in past and it was great

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

Have used the Geeks a few times before this. They always helped and answered all my questions.

The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

I've always appreciated the work by the squad. They've saved me a few hundred bucks for problems I couldn't figure out myself. They inspired me to learn more about computers. When I was little I wanted to work at best buy just to be in the geek squad lol

I love the warranty for best buy cause you would get your money back even though the item is not the same price you will get it for the price you bought it, it is really great to have warranty and be fully covered in case anything goes wrong.

Always replaces the item when it malfunctions! Staff is very friendly.

Bought this to support my daughter heading off to college. Hadn't had to use it yet, but it's nice knowing if we do, you guys are there. Gives Dad a piece of mind.

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

This has been a life saver. When my son broke his last head set. He had 2 months left on his warranty. The crew at Howard close to McCormick totally got me set up and we’re very professional.

When I got my monitor the never explained how the guaranteed worked so when I cracked my screen I thought I could get a replacement but when I went the said it didn’t cover cracked screens but they never told me that

About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

Geek Squad is worth the money and Best Buy delivers quality customer service!