Customer Ratings & Reviews

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

The service was able to replace my damaged VR. People are friendly and helpful!

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

had a bunch of PC peripherals all die on me at the same time and they replaced them all the same day, and even credited me the difference since prices had dropped. I basically got a USB microphone for 75% off because of these contracts.

Works just fine, bought for my mother so if was a perfect value for her

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

Warranty’s are great to have, usually claims are very easy to make.

Good keyboard very light and fast keys on point good buy.

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

Good to have they will cover any damage that happens to the controller whether it be physical or internal.

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

Best Buy's protection plans are affordable and easy to use.

Can never buy anything without that geek squad protection plan!

This is my second Logitech Keyboard. My only issue is for some reason over a period of time the keys wear away. I wish they would come out with some sort of protector that would go over the keys to protect them from wearing.

Without spending an arm and a leg, these are best bang for buck. Good bass, can get pretty loud if you try. Dont need a lot of space but if your setup is very tight and compact, smaller speakers would probably be better

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.