Customer Ratings & Reviews

[Employee of bestbuy] Needed to swap my old keyboard out, and GSP made it easy. Exchanged and paid the difference willingly for a better / more expensive keyboard. Makes it a nice gradient towards better products while keeping my business. Great work

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

never had a issue but know if i did they take care of it

About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

Best coverage then any company dont need to say anything else

Knowing that my expansion card is firmly protected for 2 years makes me feel safe especially since it doesn't experience any physical interaction and just stays plugged in the back of my console.

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

The service is great! No worries about future problems

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

Never have I had an issue with Geek Squad. Fantastic work as usual

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

I worked for geek squad previous jobs so that might be reason why I like this product, but it is worth it, because it is one way to combat in life, when life decides to throw you a wrench to your plans.

2nd one I’ve bought and it’s still working like a pro

I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

Geek squad is not only excellent at solving my problems but if they for any reason can’t provide a solution, they don’t mind telling me that up front, and going the extra mile to put me in touch with someone who absolutely can fix my worries. They do not stop working with the customer until the customers issue is resolved, and that is satisfaction guaranteed.