Customer Ratings & Reviews

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

It’s a protection plan what more is there to say about it

About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

I was able to get a refund for my product with buying this at such a low price

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

Really good product no complaints. Have had for 2+ years no issues have arose so far.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

[Employee of bestbuy] The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

Bought this protection and I like to have his peace of mind

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Best keyboard I’ve ever used I recommend getting another

Always easy to exchange broken mouse. .