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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6639 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,639 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind just incase my device fails to have it replaced or repaired

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    An excellent idea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funtioncal no lollygagging straight the point, everything you could want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the replacement plan in past and it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Replacement Warranty | Worth It?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, heavy clickety-clack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS 100% WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange broken mouse. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken V4 Pro ensurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have ensurance and quick replacement for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my IPhone and IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global Communications burdens equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took time for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable and back their products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using 5 years later, geek squad always had my back when I experienced water damage at work.

    I would recommend this to a friend