Customer Ratings & Reviews

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

Will definitely help me when i smash this headset over my knee

Everything worked great, thank you for replacing my keyboard. It was a great warranty

I have had this keyboard for almost two years and it is holding up great!

Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

Best buy runs very smooth loved it immediately best

Nice service and fast shipping also the product was very nice quality

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

This is worth it and gives you peace of mind. I'm glad I chose it.

I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

The keyboard is good enough. No issues and I’ve had it for awhile now.

Geek squad is not only excellent at solving my problems but if they for any reason can’t provide a solution, they don’t mind telling me that up front, and going the extra mile to put me in touch with someone who absolutely can fix my worries. They do not stop working with the customer until the customers issue is resolved, and that is satisfaction guaranteed.

I will always recommend this. I never purchase anything with out it!

Glad they offer this service because things break even the quality things

Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

Great Quality surround sound. Came in clutch when my headphones got broken.