Customer Ratings & Reviews

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

The service plan works great with best buy i would recommend.

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

Love it , had for 4 months now strong . Definitely Would buy again

The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

Sleek look. Buttons look good on them. Just the right size

They were pretty helpful, and I didn’t have to wait much!

they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

Purchased this to protect headphones purchased as a gift.

The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

Always love getting protection with the ease of just going to the store with any issues I may have

They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!