Customer Ratings & Reviews

Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

Great keyboard and doesnt stick or lag and connects with no issues

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

Happy that my keypad is insured. Can have a peace of mind and not worry.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

I always feel in good hands when I talk to a geek squad

[Employee of bestbuy] The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

They replaced what was needed whenever I needed it

Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

Everything worked great, thank you for replacing my keyboard. It was a great warranty

Very nice peace of mind knowing things I have purchased include this.

[Employee of bestbuy] Great product and the best for being able to bring my expensive products in for repair

Anyone that purchase any electronics should purchase this. It's worth it.

[Employee of bestbuy] Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

Warranty are great, however Best Buy now does manufacturer warranty if still under that they use that first. Your looking at over two weeks or more before seeing your product again if even fully repaired.