Customer Ratings & Reviews

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

great service. always comes in handy and worth it.

As far as an inexpensive keyboard and mouse go this set is great

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.

Great keyboard! No issues. I would purchase again.

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

[Employee of bestbuy] So far since I bought it, about 2 months now. It has held up pretty well, it's seen it's fair share of cat and dog attacks. And it's still keeps on working.

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

Nice service and fast shipping also the product was very nice quality

Absolutely love Best Buy’s replacement plan. Other places their plans are a scam but BBs is actually worth every penny. I always get it with every electronic purchase

Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

[Employee of bestbuy] Amazing would recommend getting this to any one of my friends great for covering your tech

Will definitely help me when i smash this headset over my knee

Great Quality surround sound. Came in clutch when my headphones got broken.

always great to have additional coverage just in case. I cannot tell you how many times I have used the geek squad. Every time my items were fixed or replace. rather it is my washer, computer, headphones, keypad

Glad they offer this service because things break even the quality things

Recently, my son bought a computer but we couldn’t get it to work. Geek Squad came the next day and fixed it in 15 minutes!!! My whole family just loves Geek Squad! We have used them multiple times and every time they fix the problem. You should definitely purchase Geek Squad when you buy anything from Best Buy!