Customer Ratings & Reviews

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

Good price for peace of mind. Definitely worth it.

[Employee of bestbuy] of course I have geek squad protection- it's easier than the manufacturer that's for sure

Loved the service and had great help from all the staff really appreciate it

In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

This is a great keyboard that is not as loud when you are using the keyboard keys. It was a great addition to my son's computer system.

The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

Geek Squad is always helpful with whatever need i have.

With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.