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Customer reviews

Rating 4.8 out of 5 stars with 6617 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,617 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use, I can say it's one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Great Quality. My son and i love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement or repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is the way to go!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranty everytime. They haven't failed me yet and hopefully I never have issues. I love best buys warranty options! Hassle free. Easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff exelency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always super helpful, never any problems with their staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had more metal and less plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect the tech. You never know what can happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Repair !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the best for being able to bring my expensive products in for repair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan works great with best buy i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best part about purchasing a product from Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this keyboard, low clacking, works perfectly for him

    I would recommend this to a friend