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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6639 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,639 reviews
  • Rated 5 out of 5 stars

    A Must Buy GET THE GSP!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse would only like to not have the side panels peel off. GET THE GSP!!!! If the side pieces peel off as it did on mine you can trade it out for a new one, but the mouse is extremely comfortable for me. Great for long hours of hw or gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your ASSetts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love knowing there product is protected! No brainer to add this protection when it covers accidental damages that may happen. Well worth it and Geek Squad has always done a great job taking care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a no brainer if you value your stuff. Whenever I’ve had to use it, I have gotten a replacement the same day without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I alwasy get the protection packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a safety plan for my items via Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolves every problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with gaming headphones. Hope I don’t have to use it but I love that I have it. I have used it in the pasted with other purchases. If they can’t replace it with the same thing they upgrade to the next model. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a teen. Works as advertised. Keys are very clicky so a bit loud but the keys are smooth and mouse has some weight to it . Not the fastest option but functions well for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They helped my broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick solution, great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this keyboard when my damaged mechanical keyboard temporarily had issues. Great temporary replacement. Found a permeant home on a family members desk and has been flawless

    I would recommend this to a friend