Customer Ratings & Reviews

Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

My wife uses this keyboard along with the iPad Pro in place of a laptop for her work in ministry. She loves it! She has yet to complain about not having a laptop. The combination allows her to do everything she'd want to do on a laptop.

Thankfully I haven't had to use the Geek Squad for my purchased items.

perfect everytime i buy a product from best buy quick and easy

I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

loved the protection plan and instant replacement for free when my headphones broke

This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

I returned and replace a monitor without any issues.

We needed help with my son’s AirPods and they made it an easy process.

they offer to install things for you and have a live agent if you need help

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

So far so good. Allows me to be free to move away from Computer

I always recommend protecting your product with warranties on electronic products.

We always get the protection whenever we buy electronics

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

Knowledgeable and friendly. Great experiences so far.

Just made purchase of Chromebook. No services at this time.

Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.