Customer Ratings & Reviews

Great service, can never go wrong with Geek Squad!

The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

Haven’t had use the warranty, but buying it was very easy, and I’m sure I’m in great hands

Easy and simple just go in the store with ur email

Always recommend to purchase a extended warranty service on expensive purchases of electronics for piece of mind.

I love this!! Helps you with any problems you may have with your item!

Hello everyone, I've been using it for a while now, everything works fine.

Very happy with purchase, im not a huge gamer though simple games al the way rdr2 is my gaming. Story mode

U walk in and they replace it without taking the old one. Limited questions. Keep a copy of ur receipt to make the process easier.

Jut works. May not work for heavy duty gaming, but survives pinball fine and is great for everyday word processing and program development. I'm assuming I won't actually have to deal with the GS since the local precinct doesn't like working with me.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

I you have a fragile, high value, item...Geek Squad 2-year protection is worth every penny!

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

I love the Geed Squad . Everytime I call I receive excellent customer service and they are knowledgeable and helpful. It is worth every penny. A great Value. They installed and mounted all my tv's .

Never had an issue that required their help but they were able to answer any questions I had

Fast and easy service. Scanned my receipt and helped me look for a exchange quick and easy. Was in and out of the store in less than 5 minutes

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

Always use this cause it saves you so much in the long run!

We always get protection every time we buy electronics