Customer Ratings & Reviews

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

Having Geek Squad Protection gives me the peace of mind knowing that they'll take care of repairs if something goes wrong and my manufacturer warranty doesn't cover it or after my warranty ends.

Don’t even remember buying this, but if they do free replacement, worth a review

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

It’s really good for you guys but if I don’t want you guys too much to sleep in like that would you be yuyu

Great deal on if anything were to happen or come up with my sons gift he now has access to Best Buy's finest!

Not many problems with this one as I did reach out to the Geek Squad for an answer I needed to be concrete with.

I have a 2 year warranty so I'm hoping this would be beneficial for me in the long run

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

A must have for any item. Customer service at my store is great.

Super friendly service! Very helpful and quick to answer any questions.

Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

So far using this for headphones and such has been a blessing. Anything pretty much is covered. When you use it to replace your item you do need to purchase the replacement plan but that’s to be expected. All in all a super buy.

Great pricing for replacement warranty. It’s a very affordable warranty to extend past the manufacturer warranty

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Very smooth and clean I would recommend and good price