Customer Ratings & Reviews

The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

I have never had to use this so i couldn't give you any info on the quality of service, but it's nice to have someone to complain to just in case.

After two broken headsets, I will never not buy coverage again! Geek squad is great just hoping I won’t have to use it ☺️

Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

I buy warranties on all my products that I buy from Best Buy especially the wireless keyboard since the lettering comes off the keys after 4 to 6 months. So when I have to replace it it doesn't cost me an arm and a leg like $70

Fast and easy service. Scanned my receipt and helped me look for a exchange quick and easy. Was in and out of the store in less than 5 minutes

If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

Definitely worth it. Accidents happen. Better to have it and not need it (hopefully), than to need it and not have it.

You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

Haven’t had to use them yet but glad to know they are there to help if something happens. Also fairly priced for coverage

[Employee of bestbuy] I am not quite sure why you can write a review for a warranty, but it does it’s job I suppose? It’s a warranty. Bazinga.

I would recommend getting the accidental geek squad replacement because they take of so many issues if they arise.

Little bit expensive but worth it for expensive tech item

Geek squad is always on top of it. Great service..

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.

These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

[Employee of bestbuy] I get a service plan on most small items. Usually my items get replace and it’s really low hassle.

Absolutely love this plan. Anytime my devices have a malfunction, it covers it and is an easy process to claim.

The Geed Squad installed the Crucial - MX500 1TB 3D NAND SATA 2.5 Inch Internal Solid State Drive for me. I haven't had to use them for anything else yet, but I don't have any complaints with the service I received.