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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6484 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,484 reviews
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, lasted me years before I had to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amazing response to my questions especially since I don’t really know when I’m talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad service is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. nothing like piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lightweight which makes it easy to carry around. Love this keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the bomb diggity. Very friendly and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and peace of mind to have in case of accident on a product that gets used frequently good to have extra protection feel good about my purchases great service and happy to be helped out in a time of need thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeTomaso Music and Filming Productions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with no flaws I've been using it constantly and never doubt it's capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly rec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality colors and vibrant effects that add personality to any set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont have to find put how hood they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use,hopefully wont have to.....last headset lasted a few years....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard/mice combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Logitech keyboard/mice combo. You can’t go wrong with logi equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my gaming equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady really helped me out and showed me how beneficial the protection was !

    I would recommend this to a friend