Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6484 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,484 reviews
  • Rated 5 out of 5 stars

    The squad came through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the best intall. The guys were professional and knew what they were doing came out perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. The keys feel nice and it is built well. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech gaming headset BB review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic, and the customer service on 44th St was top tier. Recommending Best Buy to everyone I know.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO. NOT. BEND. OVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a blunt review.. at $250+ dollars, it is not worth it. The only reason I game this headset a shot is because my Razer Blackhawk V2 gave out. Paid $170 for the Razer a few years ago. The mic quality on this Pro X 2 is THE SAME. We all know GHUB is pathetic- even with my top of the line setup it took some work around to get the headset to register into GHUB. Even then, with their “Blue Vo!ce” option enabled, you still sound as if your mic was submerged in a tunnel. The sound quality is the same as a Sony MDR 7506 from three decades ago. Over priced. Look at alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of the Geek Squad members was excellent. They were on time, performed the installation exactly as I desired, made sure that I was comfortable with the unit, and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never stress

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to protect your electronics. A must for every purchase!! Iykyk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 2yr warranty on gaming headset because it covers the headset if something happens within 2yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty never surprises me how good it it. Great products an Warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my protection partner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have this service just in case a device stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service! Not much to say other than pleased with my service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are great they definitely know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, simple and to the point with no problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use because my son is rough on everything! Replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont think ill be using it but its always good to have a Plan B at a good orice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it because of the metal it has on the headset and the different things you can do with the sounds bass. You can do a lot with this headset to improve it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, most accidental plans are worthless. At least through these guys you don't have to go through so much effort and work to get your product reviewed. It's not a bad price and they're pretty solid with their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Service is it essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

    I would recommend this to a friend