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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,670 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’m very clumsy with my things, so i love having my products protected by geek squad! love those guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use their service yet, but it is nice knowing it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use because my son is rough on everything! Replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lightweight which makes it easy to carry around. Love this keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the bomb diggity. Very friendly and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For keyboard and headsets that are used daily we taken advantage of the warranty. Simple to use just trade out the item and pay a few dollars to extend the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the 2 year Geek Squad plan is is very good investment. The first set I bought- the mic stopped working and I was able to get a new set at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty out theres

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy warranty is one of the best warranty out there. no one beats it. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied that I was offered a warranty on my mouse. Wish I had one for my multi USB port as well. Geek squad was very knowledgeable about the electronic equipment I needed for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect in case something happens to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is even a reviewable thing, but ok. Usually have no issues replacing something if it needs replaced. Writing this review to get the 25 Reward points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cheap and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cheap piece of mind when it comes to any kind of warranty, easy fast and convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great When Needed, But Not For Everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance, one of those things that is a total waste of money right up until it isn't. For a smaller product, I wouldn't bother. But for a high dollar and highly abused piece of tech (i.e., a Switch, portable console, nice headphones, etc) it can make your life a whole lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love beat buy they help best way they can I have no problem with them do far

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love GSPGeek Squad Protection.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've used replacement many times. Super userful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best buy protection, especially when the discounts are really good, it's like they are buying it for you Do IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice big keys, easy to use. the mouse is a little slow to respond at times but all in all great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the warranties pirchased a few times over the years. They're always very helpful.

    I would recommend this to a friend