Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,488 reviews
  • Rated 5 out of 5 stars

    Geek squad got it done quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea item extra convenient for be to use in my daily job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used this warranty and expect no needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply brought my one year old item that stopped working in and got a new one. Will purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge about key board

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming key board! My son loves it and now my little son wants one too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only guess at the overall rating , as I have not had to use it yet., However when the first printer did not work, they did come back and install the new one for no extra charge, and that's within the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's a warranty plan, I've yet to use it, so expect an update in the future.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Anytime I have an issue with a product the work with me to find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems so far, used multiple times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue getting the store credit issued as a gift card. Just make sure to bring paper receipts if you have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup for warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up the accident warranty plan and at a good price would recommend using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my keyboard quickly after a small issue arose !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.

  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great protection warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this extended warranty on all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad, they are always so friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accidental geek squad replacement. so much so that i suggest everyone gets it. it is so worth it

    I would recommend this to a friend