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Customer reviews

Rating 4.8 out of 5 stars with 6652 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,652 reviews
  • Rated 5 out of 5 stars

    Pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and they fixed my issue really quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV to my fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad coverage is so amazing I love how they work with you and give you what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very very helpful, clear explanations, it all works. Who could ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good damage coverage, in terms of service, in my experience the cstaff is always friendly and professional, the response time and repair are very fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped me configure things

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The agents were extremely helpful with any and all questions that I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2-yr replacement agreement. I don't purchase these much, but Best Buy has always been easy to return items when I have had to. This was for headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product still good so I haven’t need the service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this they really communicate and try to help out with everything they can thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Airon. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Always purchase a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without using a warranty. It will save you money in the long run. Seems electronics doesn't last long and expensive to repair/replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came through again! This is not my first rodeo with geek squad or other extended warranty items with best buy! They always come through!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP ftw!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad accidental protection is a must have for any gaming peripherals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives you peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, they always serve you on time and deliver your product to the date that is

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    They repaired my headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very helpful for fixing my stuff that gets broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its can be a hassle free exchange or return of the malfunctioned item at the cost of the geek squad service protection fee. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement plan is the reason I shop at best buy. best piece of mind for purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in replacing my keyboard for my iPad, which I greatly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for any electronic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these with any product I buy from Best Buy because they always honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No previous Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek squad coverage on almost all purchases. I have not encountered an issue with product replacement if neeed after testing

    I would recommend this to a friend