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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,659 reviews
  • Rated 4 out of 5 stars

    Personnel item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used service as of yet. I am comfortable knowing the service will be available when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad but have yet to NEED to use it. It just gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It do be good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this do be really good weeeeeeeeeeeeeeeeeeeee Haha lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad it is well well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for a product. Warranty gives me a peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have just in case something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for anything you buy that might break, leak, or act up. Recommend this highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bianca is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she understands what its like to be a customer, and strives in helping everyone! keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have Geek Squad to Protect your investment so you don’t have to pay a big repair bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement Have not had to use it yet. But is nice to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me Peace of Mind to know that it is covered so if anything happens to it it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting for most items. Easy repairs unlike shipping manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the replacement on items, we’ve always trusted the geek squad, they take care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my electronics usually get the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used them on the products weve used recently but on other ones they are great and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had anything happen to my keyboard, but I'm glad I have this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Do You Right. Give Them a Try Very Helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy geek squad protection because they stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a peace of mind knowing that your new product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement when the earphones broke. Went back to the store and it was a simple transaction

    I would recommend this to a friend