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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6468 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 6,468 reviews
  • Rated 5 out of 5 stars

    Protect your funds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help? Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Will always recommend! I have taken several devices to them (phones, iPads, laptops) over the past several years and am always very happy with their delivery of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is ight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipt delivery driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Shipt delivery driver delivered my Xbox harddrive to my door !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this key board the key pressing some with an ease and great for gamers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It means what it says- replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Value for gamers

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good must have with purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my location they are super nice and try to find you a replacement even if it is not available in their store, and they honor their warranty with no headache or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plans are THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard replacements with geek squad protection plan are so easy & cost effective!! I have replaced my keyboard twice now with no issues. I will continue to purchase this plan for all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have this warrenty always good for emergecy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them with this purchase yet, but just knowing I have them on standby is all the piece of mind I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great card and i will invest in more later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just brought faulty device and was able to swap with ease.

    I would recommend this to a friend