Customer Ratings & Reviews

They did very well, with from the time of check in, even when leaving it from the 24-48 hour processing time. It actually only took them less than 24 hours to text me back to tell me it was time to pick my computer up and the new software was ready to download.

I will always get the geek squad warrenty it’s simple and easy to return or swap your items if they become damaged or defective

[Employee of bestbuy] I get this on everything I would not ever buy anything with out this

Works great would recommend to anyone easy to use.

Its always worth buying coverage for your items, even if you dont use it you never had to worry about being on the bad end of the deal

The Geek Squad protection plan gives you a peace of mind, if anything were to happen I know they've got me covered!

Quick response time with no problems noted. Would recommend using this service to all. Very happy with the item purchased.

Very useful and helpful I have siblings who break my things

Good to know if my keyboard ever breaks I can get a refund or replacement worry free

[Employee of bestbuy] Love love love saves my life everyday I buy it on everything

Aloha, If you included your service warranty with geek squad with an item you purchased from Best Buy, They never fail you, they will go far to help you get what you need. I know Geek Squad for years, they fix almost anything and everything. If you’re having a hard time they will be able to help you. If you have any other question they would be happily able to assist you.

Came in clutch when my headset broke and now I dont need to pay for new ones.

I always buy the protection plan. It has saved me multiple times. Worth the extra cost. They are very easy going about helping when there is an issue.

Affordable price. Ease of mind in the event of an accident to my tech

[Employee of bestbuy] Best Buy helped me out very well! My product had stopped functioning as intended, which is okay because I had planned ahead and bought the protection plan on it. ALWAYS buy protection! You never know what may happen in life! I was able to replace my product with a new one, and went about my day.

If something is broken or not working to your standards Geek squad will def get you right with any item or you can receive store credit which is amazing

Aloha, Geek Squad I would definitely recommend to you whoever is reading this. Customer service is wonderful, they will go out there way to help you with whatever you need. When making a purchase from Best Buy, I love including warranty and services from Geek Squad, they are awesome! If you have any issues or anything with your device .. go to Geek Squad.

Love this it’s great and convenient to have! I highly recommend it

[Employee of bestbuy] Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

I have never been disappointing by purchasing Geek Squads accidental service replacement services. They replace, no questions asked, for exactly the same item. I generally repurchase the program for the new item and it continues for another 2 years.