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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,644 reviews
  • Rated 5 out of 5 stars

    Geek squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop, and even with the struggles geek squad helped look up my item and found it and after attempting to fix it, instead of saying they can't help, they gave me a FULL REFUND in store credit. So nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this protection plan for any Electronic purchase. Never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty with no regrets. Was no issue to return for store credit 1.7 years after I purchased device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the protection! It’s worth the extra cost It allowed me to replace my defunct robot vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe deciscion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t get any product over $100 without getting geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what is there to say. If you want to be covered, get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowowowowowowowowowowowowowowowowowowwooowwowowowow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No I didn’t want my tv mounted on my wall because I didn’t want any holes in my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must have for my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming keyboard!! An awesome gaming keyboard is your gateway to an immersive gaming experience like no other. It's more than just a tool; it's a weapon in the digital battlefield. With customizable RGB lighting, tactile mechanical switches, and dedicated macro keys, it's a symphony of precision and style. Every keystroke becomes a seamless extension of your intent, delivering lightning-fast responses and unparalleled control. Whether you're executing complex combos or embarking on epic quests, this keyboard is your trusted ally. It's not just a peripheral; it's the heart of your gaming rig, unlocking a world of possibilities and ensuring victory is always at your fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Piece of Mind ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get the extended warranty on the external hard-drive, because it will be used mostly for music storage. So I would pay the cost whether used or not to get about 10yrs total out of the drive. Seagate actually has great reliability out of their external hard-drive units. So it's a personal choice ... I would still recommend for electronics today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership easily pays for itself. Protection perks make it worthwhile if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great add-on purchase for protection everyone should have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it under the right circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you pay for what you get. Added protection for a high price item can be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the accidental protection. it is a must for children. will not buy anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought this product was alright when looking at it in store but after using this keyboard at home for my gaming/comfort experience may i just tell you, you will never regret this product it is an investment of a lifetime when writing my essays to my gaming experience in Minecraft, etc 100/100 hands down beat experience in my life and thats coning from a gaming enthusiast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Service. It's a Great option in case you have a problem with your device.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    easy mouse

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] its very simple to set up, easy to customize and had a good battery life

    I would recommend this to a friend